Refund Policy for BitVisitors.com
Last Updated: November 1, 2025
Thank you for choosing BitVisitors.com.
This Refund Policy explains our guidelines for requesting and processing refunds for services purchased through our website. By purchasing any service from BitVisitors.com, you agree to the terms outlined below.
1. Refund Eligibility
- Refunds are available only for services that have not yet been initiated or started.
- Once we begin processing your order, refunds are no longer eligible.
- Trial orders are non-refundable under all circumstances.
- Completed or partially delivered services cannot be refunded.
2. Refund Request Process
You may request a refund before your order has started by submitting a cancellation request through your orders page.
To request a refund:
- Visit the Orders section on our website.
- Locate the order you wish to cancel.
- Click Cancel Order next to the relevant order details.
- Complete the cancellation request form and include any relevant information.
Our support team will review your request and respond within a reasonable timeframe.
3. Refund Processing
- If your refund request is approved, it will be processed using your original payment method.
- Refunds may take several business days to appear in your account, depending on your payment provider’s processing time.
- You will receive an email confirmation once your refund has been issued.
4. Exceptions
Refunds will not be granted in the following cases:
- Services that have already started, been processed, or completed.
- Partial completion or delivery of a service.
- Orders canceled after service initiation.
We reserve the right to deny refunds if misuse of the service or violation of our Terms and Conditions is detected.
5. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at: [email protected]